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Questions About our Company or Website
Who is "Cannabis Seeds Outlet UK"?
Cannabis Seeds Outlet is a collaboration between the guys at Just Feminized Seeds Company and one of the largest wholesale distributors of marijuana seeds in Europe. The new website integrates directly with the stock levels held in our partner's office which holds over £20m value in stock at any one time. Our inventory levels are accurate and updated at least 3 times a week so we can get your order sent out very fast (usually within 24 hours Monday to Friday)
"Cannabis Seeds Outlet UK" is aiming to be the best place to buy cannabis seeds online in the United Kingdom. We have over 15 years of experience selling weed seeds and know what is important. Our Marijuana Seeds are cheaper than most companies selling seeds online. Every month we offer selected Marijuana Seed Banks to be discounted in our Limited Time Promo.
Our roots started out working at the Discount Seed Company and then with Justfeminized.com were we attained all our experience since around 2006 which is when the first online site went live. During this time we have made some very good contacts in the marijuana industry, and we are currently trying to expand into new markets. Our plan is to be one of the first European companies to open stores out in Thailand, which we are currently in the planning stages for.
Why shop with us?
Buying cannabis seeds with our company to guarantee that you will get fresh original Ganja seeds from an authorized retailer for over 200 top brands named marijuana seed breeders. We store all our seeds in a commercial fridge as do our partners to guarantee this freshness. We also date every packet of seeds that enters our office to make sure they are not past our own 2-year holding date.
Every month "Outlet UK" has limited time discounts available on a number of selected cannabis seeds brands. If you sign up for our, once a month newsletter we will keep you updated with up to 40% Discounted special offers. This gives you the opportunity to buy marijuana seeds in the UK and internationally at highly discounted prices.
When you buy from us, we guarantee to offer original breeder packed marijuana seeds every time. The discounted strains on our site are fresh and sealed with some of the cheapest prices you will ever find online.
Why buy Marijuana Seeds with us:
- Over 15 years of cannabis retail experience.
- We add over 50 new strains every month
- Awesome Fresh Seeds Guarantee.
- Over 6,500 marijuana seeds for sale.
- Authorised to sell over 200 Big Brand Cannabis Seed Banks.
- Up to 50% Big Discounts to buy weed seed.
- Honest and reliable marijuana seed supplier.
- We are here to stay as a long time cannabis seeds supplier.
- Use our advanced filter to search for cannabis seeds.
- We have many single seeds for sale.
How Good are the Seeds in the Cannabis Seeds Outlet UK Brand?
We have many breeders that create our own brand of cannabis seeds, but recently we have decided to migrate our brand to the Just Feminized Seed Bank Range. We collaborate with some of the top world breeders in Spain, Amsterdam and the USA for you to buy weed seeds the online UK, USA and Canada. Our marijuana seeds buy prices are competitive when compared to other retailers and seedbanks especially when you buy seeds marijuana in our monthly special offer deals. We have a lot of clients that buy bulk wholesale feminized cannabis seeds from us now at 5,000 seeds per sale from many countries around the world, with a recent boost in sales coming from Thailand. The seeds in the Cannabis Seeds Outlet UK brand are of excellent quality. These seeds are carefully selected from top breeders and are known for their high germination rates. Each seed is inspected and tested to ensure its viability and genetic integrity. Whether you are a beginner or an experienced grower, you can trust that the seeds from this brand will give you the best chance of growing healthy and vigorous cannabis plants. With a wide variety of strains to choose from, you can find the perfect seeds to suit your preferences and growing conditions.
Why can i not find the Outlet Cannabis Strain i want? Has it moved to Just Feminized Seed Bank?
We decided to migrate our strains to the Just Feminized Seed Bank, because they have a breeder that creates superior quality cannabis seeds comparable to the best breeders in the world. They have taken over most of the strains we had for sale and offer them now as part of the Just Feminized range. Some strains are not available on the Just Feminized range, but are still available for purchase. The breeders for Just Feminized Seeds grow seeds from select mother plants to guarantee the quality of future seed productions. For this reason, they cannot offer many of the strains we had in our own range, but we decided that quality is much better than quantity and the Just Feminized range offers over 250 varieties of some of the best and most modern strains so it is the perfect partnership.
Is your website Secure?
Our website has a highly secure SSL certificate which means your details are safe and encrypted with us.
We use a 3rd party proxy called Cloudflare that offers advanced protection against malicious attacks and makes are website optimize to work much faster.
All orders paying by Credit or Debit card online will now need to be made using 3D Secure, which is to ensure no fraudulent payments can be taken from your card. When you make a payment online you will be prompted to enter your secure password through our encrypted payment processing software. We never see any of this information as it is handled by a secure 3rd party payment processing gateway.
How can I trust your company?
We are a cannabis seed supplier that intends on working in the marijuana business for the foreseeable future, with no plans on stopping. This means we rely on our customer as much as our customer relies on us. Our Business is based on mutual trust that we trust you and you can 100% Trust us. If you have an issue, rest assured that we will work hard to help you out. We even offer a semi-guarantee on our seeds, which most companies strictly dont offer, see our 'Fresh Seeds Guaranteed Policy'.
Why do you not have many reviews on Trust Pilot?
We worked with Trust Pilot for a long time to build up a large profile of reviews that took a lot of time and money to create. Unfortunately, they decided they would no longer work with any marijuana related company and so decided to delete our account without notice destroying all the work we did.
If you would like to leave a review we have now added a Reviews.io account as they are more accepting of cannabis related businesses.
Questions about growing cannabis
My Seeds Failed to germinate, what can i do?
The first thing you can do if your seeds have not germinated is to contact the brand that the seeds originated from. Some breeders will offer replacements if you provide proof of purchase. We offer a discretionary replacement policy that we ask you to respect and approach discreetly. We will generally replace faulty seeds with our own range of seeds, all we ask is that you pay for the postage cost of replacements. Our Seed germination guarantee can only be used by people that grow legally and we cannot accept any legal liability for illegal uses of our products.
My seeds grew, but the plants are awful, what can i do?
Unfortunately, we cannot offer guarantees on the outcome of plants that have grown from our seeds. We do our best to retail seeds only from the best breeders of the world. We work with only professional breeders and the outcome of your grow can depend not only on the quality of the genetics, but the technique and experience of the grower. Plants can fail for many reasons such as over or under feeding, insufficient light schedules, high temperatures and many other reasons that we cannot offer guarantees on results achieved.
How do you produce Female or Feminized Seeds?
Producing feminized seeds involves manipulating the plants to ensure they only produce female offspring. This is achieved using a few different techniques. One common method is spraying the plants with a solution containing a specific type of hormone called gibberellic acid. This hormone prompts the female flowers to produce pollen, which is then used to pollinate other female plants. Another method involves stressing the plants by interrupting their light cycle or using other environmental factors. This stress triggers the plants to develop male flowers. The pollen from these male flowers is then used to pollinate other female plants, resulting in feminized seeds.
Why did my seeds produce male or hermaphrodite plants?
We offer a guarantee that 95% of your plants should be Female if using feminized seeds. In some cases this guarantee can be void if the grown seeds have not been done so in the correct way. Plants that have been put under stress can produce male traits and even grow to be near completely male. The most common growing stress to cause plants to turn hermaphrodite is extremely high temperatures and cases where they have been fed very high levels of chemical nutrients.
What is the difference between feminized and regular cannabis seeds?
Feminized cannabis seeds are specifically bred to produce only female plants. This is advantageous for growers as female plants are the ones that produce the buds rich in cannabinoids like THC and CBD. Regular cannabis seeds, on the other hand, have a 50-50 chance of producing either male or female plants. Male plants are typically unwanted because they don't produce buds and can fertilize female plants, leading to seed production instead of cannabinoid-rich flowers. This makes feminized seeds more desirable for those looking to cultivate cannabis for its medicinal or recreational benefits, as they ensure a higher yield of potent, seedless buds.
What are automatic cannabis seeds?
Automatic cannabis seeds, also known as autoflowering seeds, are a popular choice among cannabis growers. These seeds possess a unique genetic trait that allows them to automatically transition from the vegetative stage to the flowering stage without the need for a change in light cycles. This means that they do not require the traditional 12 hours of darkness to initiate flowering. Instead, they flower based on their age and typically do so within a few weeks of germination. Automatic cannabis seeds are favored for their ease of cultivation, as they are less demanding in terms of light control and provide a faster harvest.
What are Fast Version Cannabis Strains and how are they created?
Fast version cannabis strains are a type of marijuana plant that can be grown and harvested in a shorter period of time compared to traditional strains. These strains are created by selectively breeding plants with shorter flowering periods and specifically by reversing the traits of automatic ruderalis genetics, resulting in a faster growth and harvest cycle typically to 5-7 weeks of flowering.
What is the best strain for growing outdoors?
We have a selection of cannabis seeds both photoperiod and auto chosen for UK climates on this link Best Outdoor Cannabis Seeds, but please remember they are sold as souvenirs ;-)
What is the highest yielding, Best Selling, Easy to grow and most potent strain?
To find the top options for best possible seeds to grow we have compiled categories of our top 10 fastest flowering, highest yielding, most potent, easiest for beginners, highest cbd content, highest thc content and more. See this link Top 10 Marijuana Strains to find your perfect strain.
What is the best Auto strain for growing indoors?
In our top 10 marijuana strains category we have selected a range of auto strains chosen for their superior qualities. You can find the most potent auto strains and the highest yielding auto strains in this section. Really all auto seeds are good for growing indoors as they finish shorter in height and grow faster with a more resilient nature that is more resistant to common growing issues.
What is the best feminized strain for growing indoors?
This is really down to personal preference, but ideally you want a strain that is short in height and depending on your experience you may want to see our section for easy to grow strains for beginners. There are many strains that grow well indoors with some of the easiest being White Widow, AK47, Gorilla Glue, Skunk No One and a heavy producer Power Plant.
Questions about Products and Special Offers
How to get the best cannabis seeds deal?
We change our Weed Seed Special Offers every single month, so to get the best possible deal sign up to our monthly newsletter to be the first to know of our latest deals. If there is a cannabis strain that is currently out of stock, use our 'stock notification service' which is the blue button on the product you are looking to purchase. All you need to do is enter your email address and as soon as the cannabis seeds comes back in stock, we will email to let you know immediately. To find the best deal on marijuana seeds in the UK, simply keep coming back to our site to check our Limited Time Promo page as this is where our latest Seed Bank Deals are on offer.
Why are cannabis seeds discounted with 50% OFF?
There are two main reasons why we offer such big discounts on branded original souvenir packed seeds.
1, We negotiate deals directly with the brands and offer those seeds on our own website. Maybe they are changing their packaging so are clearing old stock or maybe they are just trying to create brand awareness and advertising of their seeds.
2, We store many packs of seeds in our commercial fridge and to optimize our inventory and make sure everything is kept fresh we offer old seeds with big discounts. Anything we find that is over 18 months old we offer in our clearance sale to free up finance and keep everything fresh in stock.
How can i get Free Marijuana Seeds?
We currently have a few ways to get free seeds from us.
Firstly, we offer free seeds with every purchase of marijuana seeds offering one free seed with every £25 spent.
Secondly, we are currently offering Free seeds to anyone that has purchased seeds from us and created a grow diary that is currently displayed online. There are some conditions that must be completed to be awarded FREE Seeds, but potentially you would never need to pay for seeds ever again.
Simply create a grow diary with images and mentioning our brand in the text to receive free seeds. The image must contain some kind of branding of our company of the Just Feminized Branded company and there must be stages of beginning, middle and finished plants in the diary.
For more information see our website page for the Free Seeds Offer
How do you guarantee the price to be cheap?
We offer a price match promise, where we will offer a voucher for double the difference in price paid if you order and then find the seeds cheaper on a competitor VAT registered seed bank we will give you double the difference back to spend on our website.
Do the cannabis seeds come in original souvenir retail packaging?
We guarantee all our cannabis seeds to be authentic, Original Breeder branded seeds that come in original souvenir packaging every time. We stock all the latest packages and old brand packaging is normally discontinued and sold at a discount. We are authorised retailers for all the brands we sell and guarantee all our seeds to be from the original company that created them.
How can i Win FREE Cannabis Seeds?
There are a few ways in which you can win free marijuana seeds. The first and most simple way is to leave a positive review for us on Reviews.io as with each review its like a lottery ticket to win free seeds. We will randomly pick a customer out of there every time we get to the next 50 reviews.
Another option is to create a diary for one of our strains and post it to social media as a video or photographic journal of the process from start to finish. For this kind of content we will send you out some free seeds or give you a voucher to spend on our website.
How do I sign up to your newsletter?
For Special FREE SEED Promos and updates on the best deals on marijuana seeds you should sign up to our newsletter. To do this go to our homepage and scroll down to near the bottom. Simply add your email address and click the subscribe button.
We will only send you an email once a month and you can unsubscribe at any time.
Questions about Payments, Delivery or Customer Service
What Payment Methods do you accept?
We accept Credit Card Payments from All European Countries, USA, Canada and Thailand.
Card payments will show on your bank account as from (Accessories Outlet UK)
For Countries outside of the UK, Europe, USA, Canada and Thailand we offer payment by Bank Deposit (Swift), Western Union, Cash in the Post and by Crypto Currency. if you have any questions please contact us.
At Cannabis Seeds Outlet UK we always handle payments with the most attention to detail and secure methods possible. When handling credit and debit card payments we will never store your card details and over the telephone card payments will not be written down.
Do you store Credit Card Details?
We absolutely never store any credit or debit card details as this would be a breach of trust with our customer and against the law permitted by Visa and Mastercard.
Why have i not recieved my order yet?
For UK Mainland Deliveries, please notify us if you have not received your parcel within 10 business days of the dispatch date. In the case of International Deliveries, please contact us if you have not received your goods within 21 working days (excluding weekends). You can track your parcel with the relevant postal service, and if we are unsuccessful in locating it, we cannot be held liable for the mail service. However, if you choose the 'Guaranteed' International, we promise to ship your parcel again if you do not receive it within 21 business days of dispatch. Please note that our guarantee is voided if your delivery address is incorrect, or if you provide an invalid name for the recipient. If your parcel is confirmed as delivered but you did not receive it, you must contact the mail service to obtain further information. If your parcel is deemed 'undeliverable as addressed/unable to forward/unclaimed,' we will wait for the parcel to be returned to us. If we receive the parcel, we will contact you via email or phone. However, we cannot be held responsible if the parcel is not returned to us.
I sent payment, have you recieved it yet?
We check payments as they arrive very often and will email you as soon as its been updated. If its been more than 24 hours since you sent payment excluding Weekends Saturday and Sunday please email us with the details of the payment you made.
If you have sent us payment in crypto, please email us with your order number and the amount sent so we can allocate the payment to your order. If you do not receive an email response from us please get in touch.
Can I get a promo voucher code for my order?
If you wish to get a promotional discount code for your order we offer a 5% discount code for signing up to our newsletter. This changes monthly so can only be used on your first order for signing up.
Why did i not receive an email confirmation after i placed my order?
Our system automatically sends out order confirmations when you place the order successfully through our website. We attach a copy of your invoice to this email and instructions to make payment if you chose to pay with an alternative method other than by Visa or Mastercard.
We have some trouble with Gmail accounts either not receiving our emails or going to spam mail box. Please check your spam folder and move our emails to your inbox so they arrive correctly in the future.
How do I use the correct Currency Exchange Rate?
To ensure you have the correct amount in your currency, please use the currency converter that comes up on google search and choose the currency you are using along with GBP. Keep in mind that you will be charged in GBP at checkout, and the final amount in your currency may differ slightly due to your card issuer's exchange rate and potential international transaction fees.
Why will my order not go through?
If your payment is declined by the bank, please contact them to remove any blocks they may have on international transactions. Additionally, ensure that all information entered is 100% accurate and that you have enough funds to complete the transaction. If the payment still fails after taking these steps, please contact us for assistance and we can attempt to process the payment over the phone.
Why will Verified by Visa 3d Secured not go through?
If your bank requires 3D Authentication and you do not know the password, please contact them to set it up or verify it. Alternatively, we can process the payment over the phone, but please note that the order must be shipped to the card billing address and we will need to speak with the cardholder.
Why cant I complete my order online?
If you are having trouble completing your order online, double check that you have entered your delivery and billing addresses correctly and selected all three options under the ""Discreet Shipping Options"" section during checkout."
Which Countries do you ship to?
Cannabis Seeds Outlet UK offers a range of shipping methods to suit the needs of all our customers. We generally focus our business on the UK, Europe, USA, Canada and Thailand markets as we can offer Debit and Credit Card payment options to these countries. If you want a delivery outside of these countries, we can process the order, but you would need to pay with an alternative method.
We are happy to ship worldwide, but please check your local laws before ordering. International orders will be send at the customer's own liability and we will take no responsibility for packages detained by customs.
Please use your correct name and address otherwise we cannot guarantee the parcel will be delivered successfully as you may need to collect it from a delivery depot and present identification documents to do so.
How long will it take to receive my order?
UK Orders will normally arrive in 1-4 working days
European orders will normally arrive in 3-10 days
Thailand orders will normally arrive in 7-10 days
USA orders will normally arrive in 7-14 days
Canadian orders will normally arrive in 7-14 days
On some occasions there are delays around festive seasons and days such as Black Friday sales events which can create delivery delays that are out of our control. Please be patient during these times as there can be significant delays.
Can you deliver cannabis seeds to Turkey, Israil, Iran, Russia, Australia, New Zealand and other countries?
We have many customers in these countries, but can no longer offer Card Payments with Visa and Mastercard. The issue is that banks are strict with there regulations and so we have to follow their rules. Also some countries have strict import policies so we cannot offer guarantees on delivery. We do have some great discreet, stealth delivery options for these countries which many customers use with success.
Do you provide Tracking numbers for deliveries?
We provide tracking numbers for all deliveries, except the ones where it states 'Not Insured No Tracking' this is our cheapest option that we offer. For this option there is no guaranteed delivery, only proof of postage which we process through our business mail account.
What is the most discreet delivery option for shipping seeds?
We ship seeds in many discreet options. Some countries customs are more strict than others, but for us it is better to hide in plain sight. We recently sent 20 packages back from Thailand with over £50,000 in seeds as we closed our outlet there. We sent them as commercial samples of custom printed packaging for business use with a value of $20 per package and every one of them arrived safely without issue.
We fill out a simple customs form to declare a low value and state that the contents is of commercial sample packaging with a custom printed card, tin or bubble pack typical of the seeds we are sending. For international discretion it is better to use one of our discreet options and to remove the original souvenir pack, but this is up to the customer as we accept no legal or financial liability for such orders placed in this way.
Do you label each strain clearly?
When we send out seeds every single strain is individually labelled to be easily identifiable. Our own strains are packed in plastic vials to protect them with a label printed on them to say which strain it is, even if its a single seed.
The only exception to this rule is if you have ordered a mixed pack as these often come with multiple strains of seeds mixed in a single pack. In this case there is no way to tell which strains they are until the seeds have grown and finished flowering.
Which packaging do you use?
Our standard packaging which we use for every standard order will be a simple white jiffy bubble envelope containing your original souvenir packed cannabis seeds and a copy of your printed invoice. There will be a printed sticker on the front with your name and address details on it. We will never write on the package unless it requires an international customs declaration, in which case we will write that the contents are a promotional sample or one of the following stealth options below.
Worldwide Delivery Options
Basic Stamp only Not Insured Service (delivery 3-21 days) £2.95
Most of our customers outside the UK opt for the basic stamp delivery option as it is cheap and reliable. For this option you can basically use any name you want and the order will not need a signature on delivery. This option is not insured as we have no way of knowing if the delivery was received by the person it was sent to. Please only use this option if you are at a private address and are sure once posted through your letterbox, it will be given to you personally.
Can stock be reserved?
Unfortunately we cannot reserve any stock unless a payment has been made. This includes postal/cash orders too. If you make an order and send payment through the post, we cannot guarantee you will receive the desired items as they may go out of stock by the time the postal/cash order reaches us. We do apologise for any inconvenience caused by this, but we cannot guarantee stock due to volume of orders that are made and unpaid for. To reserve any stock, a payment must be made. This policy applies to all payment methods, including postal/cash orders. If you choose to send an order and payment by mail, we cannot guarantee that the desired items will be available, as they may sell out before the postal/cash order arrives. We apologize for any inconvenience this may cause, but due to the high volume of unpaid orders, we are unable to guarantee stock availability.
Can I check if an item is in stock before ordering?
To check stock levels, please simply see the item on our website and it accurately shows the stock levels we have in stock. There may be a slight delay in delivery, but we aim to have items sent out within 48 hours Monday to Friday.
What if an item I have ordered, is out of stock?
On the whole, we usually have all items in stock. Should we run out of a product, (which does happen from time to time) and we can't complete your order, we will contact you straight away, either by e-mail or by telephone. If you can't wait for your items to arrive, you can choose an alternative to replace the out of stock product, to the same value or more, (this may require an additional payment over the phone) so your order is shipped immediately and isn’t delayed any further. If there is no over product that you would like to exchange it for, we will offer you a refund on the out of stock item. If any items are out of stock and we cannot fulfill your order, we will promptly contact you by email or phone. You have the option to choose an alternative product of equal or greater value as a replacement. This may require an additional payment over the phone. If you do not want to select an alternative product, we will provide a refund for the out of stock item.
I want to place an order online but I can't remember my password
This is easily resolved. You can have a password sent to the email address by using the 'forgotten your password' button on the homepage or at the checkout. We advise to delete your browsing history and cookies before trying to login with the new password.
1. Click on the 'forgotten your password' button on the homepage or at the checkout.
2. Enter your email address to receive a password reset link.
3. Delete your browsing history and cookies.
4. Use the new password to log in.
What should I do if my seeds are faulty or damaged?
In the unfortunate and very rare event that a customer receives a faulty or damaged item from us. Please contact us first, usually we will ask you to send the item back to us and we will refund the postage cost of sending the item to us as well as the cost of the damaged item. If you happen to receive a faulty or damaged item from us, please get in touch with us immediately. In most cases, we will request you to return the item to us. We will cover the cost of postage for returning the damaged item and also refund you the cost of the item and send out a replacement for what you ordered.
Do you have a Returns Policy?
Before you return an order you MUST contact us by email as any returns must be consented by us. Any items that are returned to us without prior communication and approval will be sent back to you. Returns must be sent within seven days of you receiving your order and in an unused condition. Cost of the items will be refunded but we cannot refund any shipping charges. To initiate a return, please contact us via email. We require prior communication and approval for all returns. Any items returned without consent will be returned to you. Please ensure that returns are sent within seven days of receiving your order and in unused condition. While the cost of the items will be refunded, shipping charges cannot be refunded.
What is your Exchange Policy?
If you want to exchange any produce you again must do so within seven days of your first receiving your order. Any items returned for exchange need to be in original packaging and in an unused condition. You must include which replacement items you would like us to send to you and then we will charge your card for any extra cost if there is a difference in price from your original order. Also, the shipping costs of sending these items to you will be charged from your card. To exchange any produce, you must do so within seven days of receiving your order. The items you return for exchange must be in their original packaging and unused. Please specify the replacement items you would like to receive, and we will charge your card for the price difference, if any, from your original order. Additionally, the shipping costs for sending the replacement items to you will be charged to your card.
Do I have to pay for delivery for seeds?
Yes. All prices advertised on the website are the prices for seeds alone. When you reach the checkout stage a delivery charge will be added on to your order. The prices listed on the website only include the cost of the seeds. Upon reaching the checkout stage, a delivery fee will be applied to your order.
I was ordering online and an error on the website occurred. Was my order processed?
If your order has been processed successfully you will automatically receive a confirmation email. Please check your email and junk mail folders for this confirmation and if you’re unable to find it, contact us via telephone or our contact page and we will investigate. Upon successful processing of your order, you will receive a confirmation email automatically. Kindly check both your inbox and junk mail folders for this confirmation. In the event that you are unable to locate the confirmation email, please contact us through our contact page or via telephone, and we will investigate the matter.
How do I grow my seeds once I have received them?
We only sell seeds to be kept as souvenirs. We have seeds from the greatest breeders from across the world and some of the rarest and best varieties, however UK laws state the growing of cannabis is illegal and only allows seeds to be sold for souvenir purposed or for storage to preserve nature’s genetics. We exclusively offer seeds for souvenir purposes. Our collection includes seeds from top breeders worldwide, featuring rare and exceptional varieties. Please note that according to UK laws, cultivating cannabis is prohibited. However, the sale of seeds is permitted for souvenir purposes or for preservation of nature's genetics.
How do i send you money from my crypto account?
If you are using a crypto exchange such as Binance, Kukoin, Coinbase, Gemini, Kraken, Bybit or anywhere else its simple to pay us. Simply go through our checkout and select to pay with crypto. We will give you the correct address to pay at the end. Then go to your crypto wallet and select to withdraw funds, then paste our address into the address for USDT withdrawal and send us the funds.
After payment has been made in USDT, please email us to let us know your order number and the amount paid so we can check in our account.
Can I pick up my order in person instead of having it mailed to me?
If you wish to collect your order in person we can arrange this, but its much easier to have it delivered in the post and in most cases faster. We are located in Hanworth, Middlesex so you can arrange collection based on this, but only with prior agreed appointment.
Can I use Paypal to buy Seeds?
Unfortunately Paypal are agressively against any purchase related to marijuana so we cannot accept this payment method. We did so in the past, but they end up closing our account and holding our funds for 6 months for doing so.
Why did you scam me and steal my money?
We have had this question come through from time to time and the simple answer is that without your business we do not exist. If we was to scam our customers we would have no business and no income. We rely on repeat business and most of our customers are ones that have been with us for many years. We will never steal your money and we are very sorry if you feel that we have done you wrong.
How can i get a refund to return my money?
To apply for a refund to get your money back you will need to email us to request making a claim and the correct department will get back to you normally within 24 hours Monday to Friday.
We will only refund orders where the seeds are out of stock and alternatives options are not acceptible. We will not offer refunds for seeds that did not germinate or grow to your expectations as this process is out of our control.
Can I change my order after it has been placed?
If you wish to make changes to your order after it has been placed you will need to email us with your order number and the reason you wish to make the change. We will respond quickly during working hours. We will only make changes if the items have not been ordered in specially or if they have not already been dispatched.
Can I change my Address of other details?
If you wish to make changes to your order including changing the address, phone number, email address or any other information, please send us an email with the required changes and we will handle this very quickly.
What to do if i receive damaged or incorrect seeds?
In the event that you received the wrong order item or seeds that were damaged or faulty in any way, you will need to email us to request for those to be replaced and for us to resent your order. Please quote your order number and the exact reason as to which seeds were wrongfully received and which seeds you wanted when emailing us.
Service Disclaimer
Medicinal Claims on our website
We cannot verify any medical claims made on our website. No scientific testing has been carried out and any information displayed is based on assumptions rather than actual credible medical research. Any information related to medical benefits should be disregarded as there is no scientific research to back up claims made.
Growing and germination info
Information regarding the growing or the germination of cannabis seeds is only for display purposes and not intended to promote illegal activity. Our product descriptions may vary from actual results and should only be grown by persons with a licence or in countries where laws permit.
Cannabis Seeds Sold as Souvenirs
Cannabis Seeds in the UK and many parts of Europe are sold as souvenirs or to preserve genetics for future uses when laws change. We cannot for this reason offer guarantees on germination and attempts are the sole responsibility of the customer.