Privacy Policy

Account-related information is shielded with a hashing method. This method transforms information into a generated hash. As a result, sensitive information is secured, and is even invisible to us.

Our databases are exceptionally protected against unauthorised persons. For example, access to the database is only possible and permitted by approved IP addresses (such as Cannabis Seeds Outlet UK offices). Other attempts and addresses are refused at all times.

We require our staff and any third parties who carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect Personal Data when using and transferring such data. All third parties mentioned in “Who we share Personal Data with and why” are screened, GDPR compliant, and are provided with a processor agreement.

If a data breach occurs which jeopardises the security of your Personal Data, we will work with our third-party service provider(s) to address the breach. In case of a data breach of sensitive data, we will notify users promptly within 72 hours of discovery of the breach.

How to access and control your Personal Data

You can contact us at any time to request access to, deletion of and/or edits to your Personal Data. Please contact us, outlining your request, at [email protected], or at the address provided in the “How to contact us” section, below.

You can withdraw your consent at any time for anything you gave consent to. You can also object to or restrict our use of your Personal Data.

If you have a customer account on our website, or you have posted any comments our website, you can request to receive an exported file of your Personal Data.

You can also request that we delete any Personal Data we hold about you, excluding any data we are obligated to keep for administrative, legal or security purposes.

When you request access to your Personal Data, we are required to use all reasonable measures to verify your identity before granting access. We do this to protect your data and limit the risk of potential identity fraud/theft or unauthorised access.

Finally, you have the right to contact the privacy or data protection regulator in the country where you live to make a complaint. You can find a list of all European Data Protection Authorities here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

How we use cookies and similar technologies

We collect website information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We use these cookies and similar technologies on our websites to help us to:

distinguish you from other users of our websites and help us improve your experience on our websites

store your preferences and settings, enable you to sign-in to your customer account, and help us provide you with interest-based advertising

Handling Sensitive Payment Information

When using our website you will need to enter sensitive information during checkout that will likely contain credit or debit card information. Any information entered will not be seen by us and is handled via our secure credit card processing partners PayLike. Paylike acts as a data controller in regards to our customers sensitive payment information. Please see Paylike Privacy Policy for more information https://paylike.io/privacy/end-users.

combat fraud

analyse how our website is performing

When we include links to other websites, those sites will have their own privacy and cookie policies that will govern the use of your Personal Data on those sites. We recommend you check their policies as we are not responsible or liable for their practices.

Web browsers are typically set up to accept cookies but if you wish to amend your cookie preferences, you can do this through your browser settings. If you choose to turn off certain cookies, it may affect the functionality of our website.

The cookies we use cannot look into your computer, smartphone or web-enabled device and obtain information about you or your family or read any material kept on your hard drive. If you use a public computer to access our websites, our cookies cannot be used by anyone else who has access to that computer to find out anything about you, other that the fact that someone using that computer may have visited this site.

8.1 How to control cookies?

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through sites such as: www.allaboutcookies.org and http://www.youronlinechoices.eu

Many of the third-party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.

Changes to this Privacy Policy

We may modify this policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page.

If we make a material change to the policy, we will provide additional notice by sending you an email and/or displaying a prominent notice on our websites.

By continuing to use our websites after changes to this policy come into effect, you agree to the revised policy.

How to contact us

If you have any questions or requests about this Privacy Policy, please contact our Data Protection Officer at:

Email: [email protected]

Phone: +44 (0)208 0909 707